 |
| Photo collage of HELB CEO Charles Ringera |
The Higher Education Loans Board (HELB) has intensified efforts to recover millions in unpaid student loans, issuing a stern seven-day deadline for defaulters to begin repayment or risk having their guarantors engaged.
In a notice sent to numerous beneficiaries on Tuesday, March 25, HELB made it clear that failure to comply would force the board to turn to the guarantors—a move likely to heighten pressure on those who have defaulted.
Despite multiple reminders via Short Message Service (SMS), many former university students remain in default, according to the loans board.
HELB, which has long struggled with non-repayment cases, now appears determined to crack down on defaulters who have ignored previous warnings.
“Kenyans who wish to kickstart their loan repayment process can do so by dialing *642# on their phones and following the prompts or by visiting the HELB online portal,” read part of the notice.
The message, which some defaulters received on their phones, read: “Greetings! HELB will engage your guarantors within the next 7 days because, despite frequent reminders, your loan is in default.”
Borrowers were further urged to reach out via the HELB contact centre through email or phone for queries regarding the repayment process.
 |
| File image of HELB offices |
After repeated efforts to push for repayment, HELB has decided to take a harder stance.
Many defaulters, however, say unemployment has left them with no means to clear their loans.
Some are now pleading for more time, arguing that without stable jobs, repaying the loans is simply not possible.
The tough ultimatum comes just a day after HELB introduced an 80 per cent penalty waiver for Kenyans who clear their loans in full.
In a notice dated Monday, March 24, the board encouraged loanees to take advantage of this rare offer, although it did not specify how long the waiver would be available.
“Settle your HELB Loan in a lump sum and enjoy an 80 per cent waiver on accrued penalties. Simple, rewarding, and just a call, DM, or email away!” read part of the notice.
While the waiver presents a golden opportunity for defaulters looking to reduce their financial burden, the uncertainty surrounding its deadline leaves many in a tight spot.
With just a week to act, borrowers now face a difficult decision—clear their loans or risk involving their guarantors in the repayment battle.
0 Comments